Red Hat Diaries/0006

Do the right thing

You don't believe me about Gateway? You don't believe Gateway could be that bad?

Subject: Gateway order XXXXXXXX
   From: 'Hibbs, Mimi' <Mimi.Hibbs@Gateway.com>
   Date: Wed, 16 Jan 2002 12:46:24 -0600
     To: radsoft.net

In reviewing your internet order, I find that you have requested a
cancellation of this order.  Do you still wish to cancel?

Let me know how to proceed,

Mimi

Gateway Internet Billing Support
ext. 53198
'Do the right thing'

Note: The order was initially scheduled for delivery on 14 January (yes a Sunday). The supposed cancelation took place on 10 January - six days earlier. The bank reports Gateway as placing the order on 10 January - at the time of the conversation requesting the order be canceled.

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